Privacy Policy Overview

This Privacy Policy outlines how we handle personal data collected from users.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Phone
+1 250-235-7231
Address
3823 Boulevard Saint-Laurent, Montreal QC H2W 1X9
General Inquiries

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We may collect personal information such as names, email addresses, and usage data to enhance user experience and provide our services.

The categories of data collected depend on user interactions with our services.
Sources of data

Sources of Data Collection

We collect data from forms users fill out, as well as from their activity on our website.

Data is obtained directly from users during registration or through their engagement with our services.
Cookie types

Types of Cookies Used

We use essential cookies for site functionality and analytical cookies to understand user behavior.

Cookies are categorized as session cookies or persistent cookies based on their duration.
Cookie controls

Cookie Management

Cookies help us improve our website functionality and user experience, and users can choose to accept or decline them.

Users can manage cookie preferences through their web browser settings.
Purpose of use

Purposes of Data Processing

These purposes include service delivery, customer support, and improving our offerings.

Personal data is processed for specific operational purposes as outlined in this policy.
Third-party sharing

Data Sharing with Partners

All partners are required to maintain confidentiality and use the data solely for the intended purposes.

We may share data with trusted partners who assist us in providing our services.
User Rights

User Rights

These rights include access, correction, and deletion of personal data under certain conditions.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests to exercise their rights, and we will respond within the required timeframe.

Requests regarding user rights will be addressed in accordance with applicable legal requirements.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed for processing.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be communicated via our website or direct notifications as necessary.

We will notify users of significant changes to this policy through appropriate communication channels.